Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag a general enquiry? This page explains the best way to reach our team and what happens once your message lands with us.
The Best Way to Reach Our Team
Email is the most reliable channel for getting in touch with Real AU Online Casinos. Send your message to [email protected] and a member of our team will read it personally — we do not rely on automated replies to stand in for a proper response.
If you can, let us know upfront what your message is about. A quick line such as "correction on a casino review" or "question about withdrawal times" helps us route your enquiry to the right person and get back to you sooner.
What You Can Get in Touch About
- Review accuracy — Online casino operators change their bonuses, licensing details, payment methods and terms fairly often. If something on our site looks out of date, we want to hear about it so we can check and update it.
- General questions — Not sure how wagering requirements work, which payment methods are Australian-friendly, or how our ratings are put together? Ask away.
- Site feedback — If there is a topic you would like us to cover in more depth, or a comparison you think is missing, we are happy to hear suggestions from readers.
- Partnership enquiries — If you represent an operator or a related business and would like to discuss a working relationship, please explain who you are and what you have in mind.
- Responsible gambling concerns — If you or someone you know is finding it hard to control their gambling, mention this in your message and we can point you towards independent Australian support services.
What to Expect After You Message Us
Every message is read by a real person. We aim to respond within a couple of working days, though this can occasionally take longer during busy periods — we would rather give you a proper answer than a rushed one.
Because Real AU Online Casinos covers offshore online casinos accepting Australian players, we are sometimes asked about licensing jurisdictions, currency handling in AUD, or why a particular operator sits where it does in our rankings. We are glad to explain our reasoning, and if you are looking for a wider view of how these sites are evaluated, our Best Non GamStop Casinos 2026 page is a useful place to start.
A Note on What We Cover
Our reviews and rankings look at licensing information, game selection, payment methods, bonus terms and mobile compatibility across the online casinos we cover. We do not offer personal financial advice, and nothing on the site should be read as a guarantee of any outcome. If your message relates to a dispute with a specific operator, let us know the details and we will do our best to point you in a useful direction, though we cannot act on a player's behalf with any casino.
We take reader feedback seriously and use it to keep our content current and useful. Whatever the reason for getting in touch, thank you for taking the time — we look forward to hearing from you.